Stores open 11am to 6pm daily

General terms & conditions

RETURN POLICY

In-Store Pickup:

  • If you choose the in-store pickup option in shipping methods you will receive an email notification when your order is ready to be picked up
  • Your order will be ready for pickup at our Ketchum store at 331 N Leadville Ave Ketchum Idaho.
  • Your order will be ready for pickup within one hour of placing the order during regular store hours (10am to 6pm) or will be ready by 11am the following day if your order is placed after store hours.

Online Return Policy:

  • Please return items as you received them: In new condition, unwashed and unworn with tags still attached.
  • We do not provide shipping labels for returns or exchanges
  • Intimates, jewelry, lipstick and sale items are Final Sale and CANNOT be returned.

To Receive a Full money back refund:

  • Your package must be posted marked for return within 7 Business Days of the delivery date of your original package.
  • It will be 5-7 business days after we receive your return, for you to be refunded your payment.
  • There will be NO refund on shipping charges.